This privacy policy describes how SCOQI, publisher of the QALITEL logigramme online software, collects, uses and protects the personal data of users of the website www.logigramme.com and of the QALITEL logigramme service, in compliance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act (« Informatique et Libertés »).
Data controller
The data controller is SCOQI, 5 rue de Saint-Quentin, 76620 Le Havre, France — email: scoqi@scoqi.com — phone: +33 (0)2 35 22 46 92.
Data collected
- Account creation: surname, first name, email address, telephone number, postal address, company;
- Login and use: credentials, connection, usage and technical location data;
- Payment: bank details are entered and processed directly by the payment provider PayPal; they are neither collected nor stored by SCOQI;
- Communication: when the service is used to communicate with other members, communication data is stored temporarily.
Purposes and legal bases
- Provision, operation and improvement of the service — performance of the contract;
- Management of payments and invoicing — performance of the contract and legal obligation;
- Security, prevention and detection of fraud and incidents — legitimate interest;
- User support and management of any disputes — legitimate interest;
- Sending of commercial information — only with the user’s prior consent, which may be withdrawn at any time.
SCOQI carries out no advertising profiling and displays no targeted advertising based on browsing history.
Retention periods
- Account data: for the entire duration of the contractual relationship, then up to 3 years from the last contact for prospecting purposes; deletion or anonymisation thereafter;
- Invoicing data: 10 years, in accordance with accounting obligations (art. L123-22 of the French Commercial Code);
- Connection data: 12 months, in accordance with applicable regulations;
- Cookies: lifetime not exceeding 13 months.
Sharing data with third parties
Data is never sold. It may be shared with providers strictly necessary to the service:
- PayPal, for payment processing. As PayPal may process data in the United States, these transfers outside the European Union are governed by the appropriate safeguards provided for by the GDPR (Standard Contractual Clauses of the European Commission);
- the service’s host, for its technical operation;
- administrative or judicial authorities, where required by law.
Cookies
The service uses cookies strictly necessary for its operation (login session, language preference, cart), which are exempt from consent. Audience measurement cookies may only be placed after obtaining the user’s consent, which may be refused or withdrawn at any time. The service uses no advertising cookies. The user may configure their browser to manage or disable cookies.
Security
SCOQI implements appropriate technical and organisational measures to protect data against any alteration, destruction or unauthorised access. As the internet is not a completely secure environment, absolute security cannot however be guaranteed.
Your rights
In accordance with the GDPR, the user has the rights of access, rectification, erasure, restriction, objection and portability of their data, as well as the right to withdraw consent at any time. These rights may be exercised by contacting scoqi@scoqi.com; proof of identity may be requested.
The user also has the right to lodge a complaint with the French data protection authority (CNIL — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, www.cnil.fr).
Amendment of this policy
SCOQI reserves the right to amend this privacy policy at any time. The applicable version is the one published on the site at the date of consultation; any substantial change is brought to the user’s attention.
Reference language
This privacy policy is drafted in French. It may be translated into other languages for the user’s convenience. In the event of any contradiction or divergence of interpretation, only the French version shall prevail.