Conditions Générales d'Utilisation

Kupu Whakataki

Ko ēnei tikanga whānui mō te whakamahi (i muri ake nei ko ngā « CGU ») kua whakaūngia i waenga i:

  • te kamupene SCOQI, kaiwhakaputa o te pūmanawa ā-tuihono QALITEL logigramme, i muri ake nei ka kīia ko « te Kaiwhakaputa » ;
  • ngā tāngata katoa e uru ana ki te ratonga me ōna āheinga, i muri ake nei ka kīia ko « te Kaiwhakamahi ».

Ko te uru ki te ratonga me tōna whakamahi e whakaatu ana i te whakaae katoa me te tino ki ēnei CGU.

1. Ngā Mātāpono

Ko te whāinga o ēnei CGU he whakarite ā-ture i te whakamahi o te pūmanawa ā-tuihono QALITEL logigramme me ngā ratonga e pā ana, e wātea ana i te wāhitau https://www.logigramme.io.

Ka whakaputaina te ratonga e:

  • Kamupene: SCOQI
  • Tari Matua: 5, rue de Saint-Quentin, 76620 Le Havre, France
  • Site : https://www.scoqi.com
  • Īmēra: scoqi@scoqi.com
  • Waea: +33 (0)2 35 22 46 92

2. Te Whanaketanga me te Roanga o ngā CGU

Ko ēnei CGU kua whakaūngia mō te wā kāore i te tau, ā, ka whai hua ki te Kaiwhakamahi mai i te tīmatanga o te whakamahi i te ratonga.

Ka pupuri te Kaiwhakaputa i te mana ki te whakarerekē i ēnei CGU i ngā wā katoa. Ko te putanga e tika ana ko tērā e mana ana i te rā whakamahi o te ratonga; ka whakamōhiotia ki te Kaiwhakamahi ngā whakarerekētanga nui katoa mā te whakaputa i te putanga hōu me, ki te tika, mā te karere hiko.

3. Te Uru ki te Ratonga

Ka taea e ia Kaiwhakamahi kua whai uru ki te Ipurangi te whakamahi i te pūmanawa ā-tuihono QALITEL logigramme. Ko ngā utu urunga (hono, taputapu rorohiko, aha atu) ka noho hei kawenga mā te Kaiwhakamahi.

Kei roto i te ratonga ngā āheinga kore utu me tētahi wāhi kua rāhuitia mō ngā kaiwhakamahi kua rēhita, ka taea te uru mā ō rātou tohu whakauru.

Ka taea te whakatārewa, te whakamutu rānei i te ratonga, inā koa mō te tiaki, kāore te Kaiwhakaputa e here ki te pānui tōmua. Heoi anō, ka whakapau kaha te Kaiwhakaputa ki te whakarite i te haere tonu me te wāteatanga o te ratonga.

4. Ngā kawenga me ngā takoha a ngā Kaiwhakamahi

E kore e taea te here i te Kaiwhakaputa i te wā o te korenga, te takahanga, te uaua, te whakatārewatanga rānei o te whakahaere ka ārai i te urunga ki te ratonga, ki tētahi o ōna āhuatanga rānei.

Ko ngā taputapu hono kei raro noa i te kawenga o te Kaiwhakamahi, me whai ia i ngā mahi katoa e tika ana hei tiaki i ana taputapu me ana raraunga, inā koa i ngā pūmanawa kino.

Ka taea e te Kaiwhakamahi te whakaputa i runga i te ratonga ngā hoahoa rerenga ka hangaia e ia mā QALITEL logigramme. Ka oati ia ki te kōrero whakaute ki ētahi atu me te tika ki te ture, ka whakaae ka taea ōna whakaputanga te whakariterite, te whakakāhore rānei e te Kaiwhakaputa.

Mā te whakaputa i runga i te ratonga, ka tuku te Kaiwhakamahi ki te Kaiwhakaputa, i runga i te āhua kore-motuhake me te kore utu, i te tika ki te whakaatu, ki te tārua, ki te urutau, me te whakaputa i tāna whakaputanga mō ngā take o te whakahaere me te whakatairanga o te ratonga anake. Ka oati te Kaiwhakaputa ki te whakahua i te kaituhi i te wā e whakamahia ana tāna whakaputanga.

5. Rawa hinengaro

Ko ngā take katoa o te ratonga (ngā tuhinga, ngā tohu, ngā tā, ngā ataata, ngā atanga, te waehere, aha atu) e tiakina ana e te Ture Rawa Hinengaro, ā, kei te noho hei rawa nā te Kaiwhakaputa, nā ōna hoa rangatira rānei.

Ko ngā tuhinga me ngā mahi hanga i mahia e te Kaiwhakamahi mā QALITEL logigramme kei te noho hei rawa nāna; ko ia anake te kawenga. Ka rāhui te Kaiwhakamahi i ngā whakamahinga katoa ka taea te takahi i ngā tika rawa hinengaro o te Kaiwhakaputa.

6. Tiaki i ngā raraunga whaiaro

Ka whakahaere te Kaiwhakaputa i ngā raraunga whaiaro i runga i te whakaute ki te Ture Whakariterite (EU) 2016/679 (GDPR) me te ture « Pūrorohiko me te Herekore ». Ko te kaiwhakahaere raraunga ko te kamupene SCOQI (scoqi@scoqi.com).

Ngā raraunga i kohia

  • Hanga pūkete : ingoa, ingoa tuatahi, wāhitau īmēra, tau waea, wāhitau poutāpeta, kamupene ;
  • Hono me te whakamahi : ngā tuakiri, ngā raraunga hono, whakamahi me te tūwhenua hangarau ;
  • Utu : ka tāurutia, ka whakahaeretia ngā raraunga pēke e te kaiwhakarato utu PayPal; kāore e kohia, kāore e rokirokitia e SCOQI ;
  • Whakawhitiwhiti kōrero : ina whakamahia te ratonga ki te whakawhiti kōrero ki ētahi atu mema, ka rokirokitia mō te wā poto ngā raraunga whakawhitiwhiti kōrero.

Ngā whāinga me ngā tūāpapa ā-ture

  • Te whakarato, te whakahaere me te whakapai ake i te ratonga — te whakatutuki i te kirimana ;
  • Te whakahaere i ngā utu me te nama — te whakatutuki i te kirimana me te here ā-ture ;
  • Te haumaru, te ārai me te kite i ngā tinihanga me ngā aituā — te pānga ā-ture ;
  • Te āwhina i ngā kaiwhakamahi me te whakahaere i ngā tautohetohe pea — te pānga ā-ture ;
  • Te tuku pārongo arumoni — mā te whakaaetanga tōmua o te Kaiwhakamahi anake, ka taea te whakakore i ngā wā katoa.

Kāore a SCOQI e mahi kōtaha pānui, kāore hoki e whakaatu i tētahi pānui aro i runga i te hītori tirotiro.

Ngā roanga rokiroki

  • Ngā raraunga pūkete : puta noa i te roanga o te hononga kirimana, kātahi tae atu ki te 3 tau mai i te whakapā whakamutunga, mō ngā take kimi kiritaki ; ka mukua, ka anga-ingoakoretia rānei i muri ;
  • Ngā raraunga nama : 10 tau, e ai ki ngā here kaute (upoko L123-22 o te Ture Tauhokohoko) ;
  • Ngā raraunga hono : 12 marama, e ai ki te ture e pā ana ;
  • Ngā pihikete : kāore te roanga ora e neke atu i te 13 marama (tirohia te upoko 7).

Te tiritiri raraunga ki ngā rōpū tuatoru

Kāore e hokona ngā raraunga. Ka taea te tuku ki ngā kaiwhakarato e tino hiahiatia ana mō te ratonga :

  • PayPal, mō te whakahaere utu. I te mea ka taea e PayPal te whakahaere raraunga i ngā United States, ka ārahina ēnei whakawhiti i waho o te Kotahitanga Pākehā e ngā whakaūnga tika kua whakaritea e te GDPR (ngā rārangi kirimana paerewa a te Kōmihana Pākehā) ;
  • te kaiwhakawhare o te ratonga, mō tōna whakahaere hangarau ;
  • ngā mana whakahaere, mana ā-ture rānei, ina tono te ture.

Haumaru

Ka whakatinana te Kaiwhakaputa i ngā mahi hangarau me ngā mahi whakahaere e tika ana hei tiaki i ngā raraunga mai i te panonitanga, te whakangaromanga, te urunga whai mana kore rānei. I te mea ehara a Ipurangi i te taiao tino haumaru, e kore e taea te whakaū i te haumaru tino tika.

Ngā tika o ngā Kaiwhakamahi

E ai ki te GDPR, kei te Kaiwhakamahi ngā tika ki te uru, ki te whakatika, ki te muku, ki te whakawhāiti, ki te whakahē me te kawe atu i ana raraunga, tae atu ki te tika ki te tango i tāna whakaaetanga i ngā wā katoa. Ka whakatinanatia ēnei tika mā scoqi@scoqi.com; ka taea te tono i tētahi taunakitanga tuakiri.

Kei te Kaiwhakamahi hoki te tika ki te tuku amuamu ki te Kōmihana Motu mō te Pūrorohiko me ngā Herekore (CNIL — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, www.cnil.fr).

7. Ngā pihikete

Ka whakamahi te ratonga i ngā pihikete e tino hiahiatia ana mō tōna whakahaere (huihuinga hono, hiahia reo, kete) ; kua whakawāteatia ēnei i te whakaaetanga.

Ka taea te whakatakoto pihikete ine-hunga mā te whakaaetanga o te Kaiwhakamahi anake, ka taea e ia te whakakāhore, te tango rānei i ngā wā katoa. Kāore te ratonga e whakamahi i tētahi pihikete pānui. Ka taea hoki e te Kaiwhakamahi te whirihora i tāna pūtirotiro hei whakahaere, hei whakaweto rānei i ngā pihikete.

8. Ture e pā ana me te mana whakawā

Kei raro ēnei CGU i te ture Wīwī. Ki te kore e taea te whakatau ā-whakaaro pai, ko ngā tautohetohe katoa mō tō rātou mana, tō rātou whakamāoritanga, tō rātou whakatutukitanga rānei kei raro i te mana o ngā kōti Wīwī.

9. Reo tohutoro

Kua tuhia ēnei CGU ki te reo Wīwī. Ka taea te whakamāori ki ētahi atu reo mō te māmā o te Kaiwhakamahi. Ki te whakahē, ki te rerekē rānei te whakamāoritanga i waenga i te putanga Wīwī me tētahi putanga kua whakamāoritia, ko te putanga Wīwī anake te mana pono.